Listen and Learn

Charities and social purpose organisations working to systematically embed user voice into their planning and development cycle will want to take account of a new guide written by NPC. Explaining how charities can user quantitative…
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‘Nothing about us, without us’

This phrase from the disability rights movement captures perfectly the importance of user involvement: that consulting beneficiaries is, fundamentally, about empowerment and dignity—two things many people feel they lack in our current society. All the charities the Blagrave…
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